Support
We usually reply within one business day.
Contact us
Email support@contractiq360.com. If you are writing about a specific analysis, include the report ID shown at the top of the report — it helps us find the problem without needing your contract.
Common questions
My analysis is stuck or failed.
Open the document from your dashboard and start the analysis again. If it fails a second time, email us the report or job ID and we will investigate.
My scanned PDF produced little or no text.
Scanned documents go through OCR, which struggles with low-resolution or heavily stamped pages. Try a higher-quality scan, or ask for a text-based copy of the contract.
How do I cancel my subscription?
Go to Settings and choose Manage subscription. If you subscribed through the App Store, cancel from your Apple account subscription settings instead.
How do I delete my data or my account?
Settings has controls to delete individual documents, all of your documents, or your entire account. Account deletion is immediate and permanent.
Is this legal advice?
No. ContractIQ is an informational tool that flags risks and suggests questions to ask. Have important agreements reviewed by an attorney licensed in your state. See our Terms of Service.
Privacy and security
See our Privacy Policy for what we collect, how contracts are stored, and our 30-day automatic deletion policy.